Qantas Airways experienced a data breach where its app unintentionally displayed customers' data to other users, such as names, flight details, frequent flyer statuses, and points balances. The breach occurred over two periods, leading to concerns about privacy and security. The airline assured that no financial information was exposed and that the incident did not allow anyone to access or transfer frequent flyer points
The root cause was attributed to a technology issue related to recent system changes, rather than a cybersecurity incident or hack. While the airline recommended customers to log out and log back into their accounts for a potential fix, it also stressed that no unauthorized attempts to use others' boarding passes were reported due to this breach. Qantas apologized to affected customers and urged vigilance against potential fraud or phishing attempts that may exploit the exposed data for malicious purposes. https://www.bankinfosecurity.com/qantas-airways-says-app-showed-customers-each-others-data-a-24987