American Water, the largest regulated water and wastewater utility in the US, has started reconnecting its systems following a cybersecurity incident reported on Oct 7. Despite investigations ongoing regarding the incident, there is no proof that it affected the water or wastewater facilities. American Water confirmed customers won't face late fees during the system downtime
The customer portal, MyWater, is up again, and normal billing procedures have resumed. Systems are reactivated under strict cyber incident response protocols after internal and external security teams deemed them secure. The company assured it's implementing additional cybersecurity measures to fortify its systems amidst rising concerns over critical infrastructure cyberattacks, stressing the importance of integrating cybersecurity into both new and existing systems for all operators to prevent service disruptions or more severe repercussions. ```https://www.darkreading.com/cyberattacks-data-breaches/american-water-reconnects-network-taps-cyber-incident