SOC teams are facing challenges due to the excessive false alerts generated by threat detection tools, leading to burnout and the overlooking of real threats. A survey by Vectra AI highlighted the frustration of cybersecurity professionals with the lack of accurate attack signals, emphasizing the need for better consolidation and platformization. The constant influx of security alerts forces SOC staffers to spend significant time triaging alerts, resulting in a high percentage of ignored alerts and increased workloads
The dissatisfaction with current tools has led to a distrust in vendors, with many perceiving security software purchases as mere compliance measures. Artificial intelligence (AI) is seen as a solution to streamline SOC operations, with a growing number of practitioners witnessing improvements in threat identification and defense through AI implementation. The hope is that AI-powered tools will alleviate the complexities and inefficiencies of legacy tools, offering a more accurate and integrated approach to detecting and responding to security threats. https://www.darkreading.com/vulnerabilities-threats/soc-teams-threat-detection-tools-stifling