In the ever-changing ICT landscape, preserving institutional knowledge, often referred to as tribal knowledge, is essential for organizations as it encompasses unique insights, expertise, and information crucial for decision-making, problem-solving, and operational efficiency. IT professionals' experience-based knowledge safeguards against gaps due to employee turnover, aids in strategic planning, and fosters a culture of innovation, making it imperative for CISOs and CIOs to invest in documentation, knowledge sharing, succession planning, training, and cross-training to maintain this invaluable organizational asset. ```

Retaining institutional knowledge is crucial as ICT landscapes evolve