Centralized services pose a risk to business continuity, as highlighted by incidents like Delta Airlines' network disruption, emphasizing the importance of a validated incident response plan and robust information security program to mitigate disruptions. Dependance on a single provider for essential technology services can lead to massive financial losses during outages like those experienced by Microsoft Azure and Facebook. To enhance business resilience, organizations should establish redundant access plans and distribute critical functions across a broader network to minimize the impact of downtime, especially considering the rising cost of outages across various industries
```https://www.isaca.org/resources/news-and-trends/industry-news/2024/centralized-services-and-their-impact-on-business-continuity